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Q:Regarding the smell A:Because the packaging of the product is totally sealed off, it is hard for the smell to dissipate. Please leave it in an open area for 1-2 days after opening for it to dissipate the smell.
Q:Regarding floating hair on the brush? A:Since this product is handmade, a little floating hair is normal and does not affect the use of the brush
Q:Regarding cleaning the brush? A:Because the brush is made with nano-silk bionic hair, please use cleansers that are made specifically for cleaning brushes. Use warm water to wash the bristles and do not rub it violently. Finally, let the brush dry with its bristles hanging off the edge of a counter, which allows it to dry in the correct shape.
Q:Regarding the brush? A:When cleaning the brush, please keep the base of the brush head (where it connects to the handle) away from soap and water.The bristles are glued to the base, and water and detergent can cause the glue to disintegrate and the bristles to come loose and shed, effecting the life span of the product
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